Community Heroes
Help Center
how can we help?
the right place for you
Our Business Hours are Monday – Thursday from 10:00am to 6:00pm EST. Note: Due to increased interest in the Community Heroes Program, our Support team is experiences a high volume of messages. Please use the links below to search for an answer to your question. If you cannot find an answer, you’ll still have an opportunity to message us. Our response times will vary based on the volume of messages received.
New to Community Heroes?
General Information
We can help you start a nonprofit or position your nonprofit for funding; but first, we’d like to get to know you!
Let's Make Great Things Happen!
Academy Members
Academy Member Center
The Academy Member Center is place where you will find member-only alerts and where you can register for member-only benefits.
Academy Pathways
Pathways are a series of e-learning lessons and videos to help you quickly and easily get positioned for funding and sustainability.
Private Consultation
We understand that members may occasionally want private one-on-one sessions. Initial consultation are free. Ongoing sessions are discounted 50%.
Refer a Friend
When you refer someone who engages us to start a nonprofit, build a website, write a proposal or if they join the Academy. We'll send you a $50 referral fee!
Access LIVE Webinars
Academy members never pay for LIVE webinars or webinars that are On-Demand. **Requests for access to webinars must be made 24 hours in advance.
Initial Consultation
New to the Academy? Let's connect for an initial consultation. We'd like to get to know you! (For new Academy members only)
Discover Your Potential
Lite Members
Lite Member Consultations
If you are in need of guidance on a nonprofit matter, contact us! Initial consultation are free.
Refer a Friend
When you refer someone who engages us to start a nonprofit, build a website, write a proposal or if they join the Academy. We'll send you a $50 referral fee!